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A Person Replies

✉️ Straight to our inbox. No ticket queue, no chatbot.

Two Business Days

⏱️ That is our usual turnaround, bugs included.

No Account Needed

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Never A Mailing List

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Overview

How to reach us

Every message sent from this page arrives at official@randomly.online, which a person actually reads. There is no ticket system in front of it and no chatbot trying to deflect you. Whether you have found a bug in one of the PDF tools, want a feature that does not exist yet, or are writing about something commercial, the same inbox receives it.

The form is the fastest route because it puts your topic and your reply address in one place. If you would rather use your own mail client, write to the address directly — it makes no difference at our end. Either way you will get a human reply, usually within two business days.

One thing worth knowing before you write: the form does not take attachments. Randomly.online is built so that your documents never leave your browser in the first place, and quietly accepting uploads on the contact page would undercut the entire point. If a file is involved in your problem, describing it is nearly always enough for us to reproduce it.

Support

Frequently Asked Questions

How long does it take to get a reply?

Most messages are answered within two business days. Randomly.online is run by a small team, so replies arrive from a real person rather than an automated ticket system. If your message needs a code change, we will tell you what we found even when the fix takes longer.

Do I need an account to contact you?

No. Randomly.online has no accounts at all. Fill in the form with an email address we can reply to and send it. Nothing is stored on the site, and you are not subscribed to anything by writing to us.

What should I include in a bug report?

Name the tool, your browser and device, and what you expected to happen instead of what did. If a file was involved, describe it rather than attaching it: its type, rough size, and where it came from. That is usually enough to reproduce the problem on our side.

Can I send you a file through this form?

The form does not accept attachments, and that is deliberate. Randomly.online processes documents entirely inside your browser and never receives them, so accepting uploads here would contradict how the tools work. Describe the file instead and we will work from that.

What happens to the details I submit?

Your name, email address and message are delivered to our inbox through Web3Forms, the form provider, and are used only to answer you. They are not added to a mailing list or sold. The privacy policy sets out how long we keep correspondence.

Prefer your own mail client?

Skip the form entirely and write to us at official@randomly.online. It is the same inbox.

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